Shipping policy

Shipping Policy – Black Gate Lamb Box Co

We take great care to ensure your order arrives fresh, well-packaged, and on time.

Order Processing

Orders placed before 12 noon (Monday to Friday) will be processed on the same working day and dispatched on the next working day.

Orders placed after 12 noon, on weekends, or on public holidays will be processed on the next working day and dispatched the following working day.

Delivery Timeframes

Once dispatched, orders will be delivered within 3 working days.

Please note:

• Working days exclude weekends and public holidays
• Delivery times may vary depending on your location and courier service

Delivery Information

All orders are securely packaged to maintain freshness during transit. Please ensure someone is available to receive your delivery, or that suitable instructions are provided at checkout.

Black Gate Lamb Box Co cannot be held responsible for delays caused by courier services, adverse weather, or circumstances beyond our control, but we will always do our best to assist where possible.

Incorrect Delivery Details

It is the responsibility of the customer to ensure that all delivery information is accurate at the time of ordering. We cannot be held liable for delays or failed deliveries due to incorrect or incomplete address details.